2nd Line Support - Inside IR35

  • Job Reference: 705437556-2
  • Date Posted: 6 September 2022
  • Recruiter: Lorien
  • Location: St. Ives, Cambridgeshire
  • Salary: On Application
  • Sector: I.T. & Communications
  • Job Type: Permanent

Job Description

2nd Line Support - Inside IR35

Our client are currently looking for 2nd Line Support, in this role you will work in Saint Ives on a 2 month contract.

The ideal candidate will be responsible for providing technical IT Support to both internal and external customers.

Key Responsibilities:

  • To provide internal technical support for systems including server, desktop and networking infrastructure.
  • To complete PC Builds, Installation of Operating Systems and peripherals for internal and external customers
  • To liaise with and build strong working relationships with stakeholders
  • To record all calls to ensure accurate information about the client's systems is maintained and available to other support personnel and account managers.
  • Escalate issues in line with guidance.
  • To have a flexible approach and attitude.
  • To work with other support staff to build knowledge and skills pertinent to the sites supported.

Key Skills:

  • Experience of MSP Environments
  • Networking skills
  • ITIL Experience
  • Educated to GCSE level in Math's and English or equivalent.
  • Good communication skills.
  • Microsoft Server and Desktop OS
  • Installation of Windows OS
  • Microsoft Exchange & O365

If this role would be a good fit for your skills and experience, please apply.

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We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age