Podium Recruitment is looking for a skilled and dedicated Collections Agent looking to build a long-term career within motor finance. This full-time collections role is based in Denton and offers a starting salary of £23,000-£30,000, with a bonus of up to 10% and excellent benefits.
As a Collections Agent, you will recover customer arrears via telephone, written communications and any other digital methods introduced into the department. You will also set appropriate, sustainable, and compliant repayment arrangements. Please note that working hours for this position are 35 hours per week, Monday to Friday, with 8-hour shifts between 8 am-8 pm, on a rolling roster pattern. You will also need to work 1 in 4 weekends with days off during the week you are scheduled to work that weekend.
To give you an idea of how this collections job would look and feel, here are some things you could expect to do:
Address failed arrangements appropriately and promptly
Address customers change of circumstances in line with company policy and procedures surrounding potentially vulnerable customers
Adhere to the rules and guidelines set by the company and its regulators
Address and raise any risks identified during the role that aligns with company policy
Assist in projects and mini-initiatives within the collections function as advised by the line manager
To apply for this Collections Agent role, you must have collections experience, ideally within a regulated environment. Asset and car finance expertise would also be an advantage. In addition, experience in consumer finance would be desirable but is not essential.
In return for your dedication, collaboration and commitment, you will receive a salary of £23k-£30k plus a bonus and a fantastic benefits package, joining a welcoming and inclusive culture.
If this full-time Collections Agent job in Manchester motivates and inspires you, please get in touch with Podium Recruitment today. We look forward to hearing from you!
Podium Recruitment delivers tailored specialist recruitment and hiring services to the Financial Services sector. We deliver industry-leading service to our candidates using our vast industry knowledge and advanced technology solutions. You can take confidence and assurance knowing that you will be working closely with an industry expert who celebrates an average of at least 5years in their chosen sectors. Get in touch with the Podium team today.