Fraud Claims Team Leader

  • Job Reference: 705435284-2
  • Date Posted: 6 September 2022
  • Recruiter: Fill My Vacancy
  • Location: Norwich, Norfolk
  • Salary: £33,000 to £36,000
  • Sector: HR / Recruitment
  • Job Type: Permanent

Job Description

Our Client is looking to hire a Fraud Claims Team Leader.

Location : Norwich, Perth, Glasgow

Are you someone who is highly motivated with great leadership qualities? Are you passionate about fighting fraud and protecting their customers?

A bit about the job:

You will be leading a team of Claims Fraud Advisors who work closely with frontline motor handlers and help them detect and prevent claims fraud. You will be responsible for monitoring and improving performance, coaching your team, and working closely with other Fraud teams to deliver their fraud strategy. You will also support your team of Claims Fraud Advisors on a variety of project work, ensuring the correct tasks are prioritised and offering guidance when required.

Skills and experience they're looking for:

  • Ability to inspire and develop a team of passionate fraud advisors to deliver great outcomes
  • Strong motor claims knowledge and understanding of underlying processes and performance measures including analytics
  • Able to plan, track and allocate rapidly changing workloads to ensure the right work is prioritised
  • Able to identify opportunities for change and challenging the way they do things
  • Fraud experience highly desirable

What you'll get for this role:

  • Starting salary between £33,000 and £36,000 (depending on location, skills, experience, and qualifications)
  • Generous pension (starting level they contribute 8% when you contribute 2%)
  • Eligibility for annual performance bonus
  • Family friendly parental and carer's leave
  • 29 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days
  • Up to 40% discount for their products
  • Brilliant flexible benefits including electric cars
  • Their Matching Share Plan and Save As You Earn scheme
  • 21 volunteering hours per year

They are for everyone:

They are inclusive - they want applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box? Research tells them that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair.

They flex locations, hours and working patterns to suit their customers, business, and you.

Most of their people are smart working - spending around 60% of their time in their offices and 40% at home.

They interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send them an email stating that you have a disclosed disability, and they'll interview you.