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Service Delivery Manager - Cardiff

£40,000 to £45,000
Job Type
28 Dec 2022

Service Delivery Manager - Cardiff

Up to 45000 + Benefits + Bonus

IT Solutions Provider with over 30 years' experience to both the Private and Public sector are looking for a Service Delivery Manager to join the team and help assist with the SLA delivery to several key clients working in conjunction with different divisions of the business supporting a range of IT functions and ensuring the smooth running of IT systems.

The successful Service Delivery Manager will need 5 years' experience in a similar role and have worked with a range of clients including ideally some that require Security Clearance. This role is a hybrid role coming into the office 3 days a week and will require going to the other offices of the business and client site.

Experience required will include

  • Previous experience working for an IT Solutions or Managed Service Provider as a Service Delivery Manager.
  • Knowledge ensuring Service Level Agreements are met and risks are constantly being assessed.
  • Experience acting as a primary point of contact on specific projects including leading different technical teams.
  • Experience attending management meeting presenting at board level would be advantageous
  • Full driving license.

For more information on the Service Delivery Manager role and the current projects going on including the future business pipeline across both the public and private sector please email a copy of your CV to NICK LEWIS.

Commutable Locations - Cardiff, Newport, Swansea, Bristol, Caerphilly.

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  • Job Reference: 847997904-2
  • Date Posted: 28 December 2022
  • Recruiter: Penguin Recruitment
    Penguin Recruitment
  • Location: Cardiff
  • Salary: £40,000 to £45,000
  • Bonus/Benefits: Benefits
  • Sector: I.T. & Communications
  • Job Type: Permanent