We are looking for a new Telephone-Interviewer to join our team here in our Milton Keynes Office. In this role you will be speaking to clients to complete a timebound application efficiently over the phone, so having computer skills, time keeping, and multi-tasking is key. You will be asking personal questions relating to the client s health, so you need to be able to pay attention to detail, be empathetic but also be able to probe for further detail to ensure it is correctly entered on the application.
This is a people role; you will be speaking to lots of people throughout the day so being able to build rapport with our clients whilst taking them through the detailed application will be key. You need to be able to work by yourself but also be a team player and support your colleagues.
We would like you to work a variety of shifts, the team are avialble from 8am-9pm Monday to Thursday, 8am-7pm Friday and work alternative Friday & Saturdays. We do two days in the office, Tuesday is a team day and the other day you can choose. When you first join, we will ask you to come into the office to help you learn the systems, you will have a two week induction and then one to one time within your team.
The base salary for this role is £20,250 + uplift for working a late shift plus an annual bonus of £2,025 a year
If you have a track record of hitting targets, can multitask, have good communication and quickly build rapport with clients then please get in touch so we can discuss the role further.